Return & Exchanges

POLICY

NO CANCELLATIONS. NO REFUNDS. STORE CREDIT ONLY. NO EXCEPTIONS!

 NO CHANGES

No changes will be made once an order has been placed. 

Due to the pace of our business, we are unable to make changes to orders once they have been placed.  

 RETURNS

Customers are responsible for RETURN/EXCHANGE shipping  unless the order was filled in error or defective.

Items purchased from Flower Bomb Wellness are eligible for store credit within 7 days delivery receipt.

RETURN ITEMS MUST be POST MARKED no later than 7 days from date of delivery to be eligible for credit or exchange.

Items sent beyond 7 days are subject to a 30% RESTOCKING FEE.

Returns for CREDIT/ EXCHANGE can be sent to:

1625 W Mockingbird Ln Suite 112

Dallas, TX 75235

 

Please be sure to include your order number and/or the returns form with your return. 

EXCHANGES

Regularly priced Items are eligible for exchange at customer discretion. Exchanges will be issued CREDIT AUTOMATICALLY!!

CONDITIONS

Items must be returned undamaged and unused and with all original labels attached. 

PLEASE NOTE: Items for exchange or returns must be sent back in appropriate shipping bags or boxes, as reshipping items without concealing may result in theft of items.

RETURNS RECEIVED 

We will send you an email when your return package is delivered back to our warehouse. Please note, returns do take us 3-10 business days to process upon reaching our facility. Once your return is processed and your credit is issued, you will receive a confirmation email.

Items sent for return that are NOT eligible for credit are subject to a restocking fee OF NO LESS THAN 30%

DAMAGED ITEMS

If you receive an item that is damaged, please contact customer service immediately by sending an email to: Flowerbombwellness@gmail.com